Professional customer service

High-quality service quality establishes the brand image, increases sales and the repurchase rate of old customers

Relieve all kinds of doubts in consumers' psychology, help consumers choose the most suitable products and realize the purchase

Respond to consumer inquiries at any time, let consumers know what they need, and increase the transaction rate

Track the status of the ordered goods, so that consumers can more accurately understand the transportation status of the goods

Quickly give feedback to consumers on after-sales problems and provide better service and support

Communicate commodity shopping guide

As a bridge between brands and consumers, it accurately recommends products and actively guides transactions.
Continuously increase the unit price of store customers through affiliated sales.
Skills to urge orders to shoot and pay, and improve the conversion rate of store payment.
Precise push of store activities to increase store exposure.

Quick response to consumer inquiries, improving consumer shopping experience.
7*16 hours of consumer consultation and shopping guidance to improve customer satisfaction.
Answer consumers' questions about product attributes, prices, logistics inquiries, size recommendations, etc.
The professional speech system improves the quality of customer service and shapes the image of the brand store.

The logistics timeliness problem is followed up, the order error rate is reduced, and consumers can truly receive the goods in "minutes".
Handle online inspections and shipping return addresses.
Handle wrong and missed postings and reissues and register.
Courier problem handling, courier interception.

Handling complaints and rights protection, and handling transaction disputes with independent sub-accounts.
Improve consumer praise, handle refunds and returns in a timely manner, and solve problems efficiently.s
Regularly conduct customer return visits to develop and maintain good customer relationships.
Establish customer files, track customer performance data, and continuously increase the number of old customers.

Hong Kong, Guangzhou, Guilin
+86 13431173086
Media Cooperation: prseewaytec.com
Recruitment: hrseewaytec.com
Business Cooperation: bdseewaytec.com
Integrity Report: complianceseewaytec.com